Monday, August 29, 2011

A letter to Look@MyBaby

Recently Look@MyBaby had the pleasure of being able to provide our service to a serving member of the military forces in Afghanistan. We received this lovely correspondence:

Dear "Look at my Baby",

I recently used your service after the birth of my daughter, Grace at the Mater Hospital in Townsville. My partner is currently serving in Afghanistan and was unable to be here. This service allowed him and the remainder of our families and friends from all over Australia to see Grace, even other military friends also currently deployed in Timor and UAE.

When my partner was unable to view the picture and I spoke to the company, Rosemary in particular was extremely helpful and delivered some of the most wonderful customer service during a very stressful time for me and my partner.

Rosemary, thank you for your help and advice, it was gratefully received and allowed Paul to sort the issue he had at his end.

Thank you for a wonderful service.

Cheryl (and Grace and her Daddy)

Thank you Cheryl for your email. We are glad we could make this time a little easier for you and your family. Look@MyBaby were happy to help you share Grace with Paul and your family and friends.

Thank you Rose for doing your job so well, as always.

No comments:

Post a Comment